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A scan counts toward a tree when it is a clear photo of a real plant and isn't a repeat of one you scanned in the last 30 days. These don't count: duplicate photos, things that aren't plants (and mushrooms, which we don't identify), blurred or very dark photos, and, on Free, scans after your first 20 of the day (they still get an ID). Scan-earned trees also stop for the month once you reach your plan's monthly cap: 3 on Free, 10 on Pro.

Trees you earn wait in the queue until our nightly order. Planting happens in the vendor's next planting cycle, and each order on the impact page shows pending → planted → verified as the vendor reports it.

On your iPhone, open Settings → [your name] → Subscriptions → Everforest → Cancel Subscription. You keep Pro until the end of the period you paid for. Deleting the app or your account does not cancel it. Apple's guide.

Open Settings in the app and tap Restore Purchases, signed in to the same Apple ID you bought with.

Apple handles billing and refunds, so we can't issue them ourselves. Request one at reportaproblem.apple.com.

In the app, go to Settings → Account → Delete account. Deleting your account removes every row tied to it from our live systems immediately; copies in server backups expire within 7 days. Your saved plants and their photos live only on your phone and go when you delete the app. Cancel any subscription first; deleting the account does not cancel it. You can also email support@everforest.app with your invite code and we will do it for you. Details are in the Privacy Policy.

Email support@everforest.app. We reply within 2 business days. There is no contact form.

No. You buy a plant-identification app; Everforest buys tree-planting services from its vendor per tree. Nothing is tax-deductible, and we never ask you for money for trees.

Our planting vendor is The Good API, whose partner organizations plant and verify the trees. Every order's evidence is linked on the impact page.

Projects change with the season. Each order lists its country.

Trees are ordered nightly and planted in the vendor's next planting cycle. Each order shows queued → planted → verified.

No. Everforest does not store your photos. We send each one to our identification partners to name the plant; the Privacy Policy quotes their terms.

We don't make carbon claims. A tree is a tree; we show you where it is.